Frequently Asked Questions
If you cannot find your answer, contact us.
How are the courses structured?↓
Courses are modular with short videos, readings, and guided practice. Most include templates for immediate use in your team. We focus on decision rituals over lectures.
Do you offer certificates?↓
Yes. Upon successful completion, learners receive a shareable certificate documenting hours, skills, and learning outcomes.
Are there live cohorts?↓
We run periodic live cohorts with dedicated discussion and group critiques. Join the catalog to see which courses have upcoming cohorts.
What is your refund policy?↓
If you are not satisfied, contact us within 14 days of purchase for options that may include a refund or credit, subject to our terms and applicable law.
Can teams enroll together?↓
Yes. We support team licenses and private workshops. Reach out via the contact page to discuss scope and scheduling.
What is the expected weekly time commitment?↓
Most learners spend 3–5 hours per week. Executive labs may require 6–8 hours due to case work.
Do you cover domain-specific decisions?↓
Yes. Our frameworks apply across domains; we include case studies from product, operations, and go-to-market contexts.
Are there prerequisites?↓
Beginner courses have none. Intermediate and advanced courses recommend prior modules listed in the catalog item.